remain seated please
permanece sentados, por favorWednesday, May 07, 2003
ahhhhh. i hate customer service people. ahhhhh.
so in the past i've been unlucky with customer service reps that i've had to call or wait in line for. a couple examples are verizon, and the berkeley parking office. and today was no different.
i was in line at the post office, and after 30 minutes my number finally got called. so i go up there and ask for a box to put some stuff in. so i get the box and start folding it. too bad i'm not good at doing that thing with the boxes where you push all four sides in at one time. i took like a good 5 minutes just to do one side, and the lady was getting impatient. she was like.... you're supposed to come in ready with everything. so i ended up finishing, but apparently they don't like it if you fold the box the way i did on both sides, so i had to take one side apart and fold it the regular way. and i had a label to put on but she was like, no, that's a priority mail label. i ripped off the part that said priority mail and gave the box to the lady. she then told me i needed to tape the box up, and so i asked her if i could use the tape that was right in front of my face. she said no, you need packaging tape, and that's $3.29. so i had to buy that, and then she told me to wrap it up. i moved over to the next counter right next to her to do it, but she said, go to the back, and if someone is there tell them to move. so i went back there and taped it up, and came back up to her, and she said, wait your turn, no one rushed you. so i waited, and then when she was done with that person she took my box and said, thank you!
during this whole time priscilla was with me because her number was like 15 after me, and so i told her she could just mail her stuff with me. the lady was getting mad at her for wanting to buy stamps. she was like, wait until i finish mailing this. and she said all this in a mean, annoying voice.
i'm sure everyone knows i get annoyed easily. that's why i honestly think God tested me today. i wanted to sock that lady so bad. i also wanted to cuss her out and get in an argument with her too. daaaaaaang i was so pissed. i don't know why I didn't, maybe cuz there were other church people around. something i should work on. but why does this always seem to happen to me?!?!? i know their work is hard, but would it hurt them to be nice once in a while?
i'm just having a crappy day.
